Renter Information

Showing Instructions

Rentals can be shown Monday - Friday 9 am to 4 pm, or Saturday and Sunday 12 pm to 4 pm (Please call first to confirm.). Please call the phone number on the Listing to schedule a viewing.

Special Instructions

Complete Rental Application (1 application for each party, even if married), and include the application fee of $30 (cash or check accepted) per Applicant. The fee must be received in our office before the application can be reviewed. A credit and background check will be done on each applicant over the age of 18. It normally takes 3-5 business days to process applications.

Requirements

Generally, if accepted, Applicant must bring in monies due ( rent and deposit ) in the form of a money order/cashiers check at the time of signing the Rental Agreement. Keys and access cannot be given to an Applicant until all monies are received, unit is vacant, and the walk-thru is complete.

Rent must be paid by money order/cashiers check on the 1st of the month, unless otherwise stated in Rental Agreement. Rent not received in our office by 5 pm on the 5th will begin to accrue penalties.

All rental rules and regulations are strictly adhered to beginning when the Rental Agreement is signed. You must be present at walk-thru upon acceptance of rental prior to move-in, and approx. 2 weeks prior to move-out. This is for your convenience and to ensure you will qualify for the maximum refund due upon vacating.

Service Request

Please use the Tenant's Service Request form to make any requests regarding the property you are occupying. Click here to download the form. Once we receive the Service Request, we will contact you within 2 business days.

In Case of Emergency

If an emergency occurs after our normal business hours, please contact the appropriate vendor:

Fire: Call 911

Plumbing: Mr. Rooter

Gas Leak: PG&E - 1-800-743-5000

Heating and Air Conditioning: Air Flow